SUPPORT
Together with Mentor/SIEMENS, we are providing first class support for our products.
Support service is an indispensable resource to ensure that our customers have access to the latest resources to keep them productive with SIEMENS products. A SIEMENS agreement provides immediate access to the latest software updates and new versions, comprehensive online resources, regular notification of technical updates for their products, and access to a global team of technical support engineers with extensive real-world design experience when needed.
Key Features and Benefits of a SIEMENS Support Agreement:
- Software updates, including new version releases, Service Pack updates, defect fixes, and all associated documentation so customers have the latest features
- Technical support from highly experienced SIEMENS Support Engineers who can solve the most complex design and manufacturing challenges
Other support options:
- SIEMENS Global Support, SIEMENS’s support website, offering 24×7 access to comprehensive support and system administration resources personalized to a customer’s products (account is required *)
- SIEMENS Community, offering the opportunity to learn, share, and connect with other SIEMENS users
Consulting
We help customers to adopt, deploy, customize and optimize their complex design environments.
Learning Center
Within our learning center, our experts are providing training courses for PADS, FloEFD and FloTHERM.
